Termos do serviço

Terms of Service

Last updated: September 2026

Welcome to Spectra Lashes. By using this website, purchasing our products or subscribing to our membership, you agree to these Terms of Service. Please read them carefully.

1. Definitions

"Spectra", "we", "us", "our" means Spectra Beauty BV, trading as Spectra Lashes, Frankrijklei 5 bus 4.01, 2000 Antwerpen, Belgium, enterprise number BE 1033.534.901.

"You", "Artist" means the customer using our products or services.

"Products" means the physical goods we sell, including the Setup Kit, the UV LED Device, Pink Power UV Adhesive, UV Primer and UV Remover.

"Membership" means the Essential or Professional monthly subscription.

"Agreement" means the Certified Artist Agreement, currently version 1.6, which members sign at signup.

2. Eligibility

Our products and services are intended for professional lash artists. By buying from us or subscribing, you confirm that:

You are at least 18 years of age
You are professionally active as a lash artist or operate a lash business
You are located in a country we ship to
You have authority to enter into this agreement

A business registration number is not required but may be provided. A valid intra-community VAT number may be provided and is used for reverse-charge invoicing where applicable. We may verify the information provided and refuse or end a relationship where professional use cannot be established.

3. Two ways to buy

We sell in two distinct ways, and the difference matters for what you own and what you can return.

3.1 One-time purchases

The Setup Kit, individual adhesives, primers, removers, trial sets and in-person UV Lash Day seats are one-time purchases with no subscription obligation. Any UV LED curing lamp included in a one-time purchase becomes your outright property on delivery. One-time purchases are governed by these Terms and by our Return and Refund Policy, not by the device provisions of the Certified Artist Agreement.

3.2 Membership

The Essential and Professional memberships are continuous monthly services, billed in advance. Members sign the Certified Artist Agreement at signup. Where these Terms and the Agreement conflict, the Agreement prevails for members.

4. Membership tiers and pricing

Tier	Monthly fee	What it includes
Essential (Pink Power Monthly)	EUR 28 / month	Monthly refill delivery, Academy access, Certified Artists Map listing, support. No UV LED Device: you use your own compatible lamp.
Professional	EUR 40 / month	Larger monthly refill delivery, Academy access, Certified Artists Map listing, support, and a UV LED Device provided on loan.

Stated fees include VAT and standard shipping within the European Union. Where you provide a valid intra-community VAT number, the supply is invoiced under the reverse-charge regime and the corresponding VAT-exclusive amount applies. Otherwise the One-Stop-Shop (OSS) regime applies and the VAT included corresponds to the rate applicable in your country of establishment.

Members who activated under an earlier version of the Agreement keep the pricing applicable under that version for the duration of their continuous active membership. A cancellation followed by reactivation is governed by the version in force at the time of reactivation.

The first monthly membership fee is non-refundable. It is consideration for the first month of service, the Academy training and certification, the consumables transferred to you, and, on Professional, the provision of the loaned Device.

5. Account registration

You must provide accurate and complete registration information
You are responsible for the security of your account
Notify us immediately of any unauthorised use
One account per person or business; no account sharing

6. The UV LED Device on Professional membership

On the Professional tier the UV LED Device is provided on loan and remains the property of Spectra Beauty BV until ownership transfers. The full terms are set out in Article 5 of the Certified Artist Agreement. In summary:

Ownership transfers automatically, at no cost, after twelve (12) consecutive months of active Professional membership. Paused months do not count and extend the transfer date accordingly.
During the loan you may not sell, lease, rent, pledge, modify or transfer the Device to third parties, nor repair it outside Spectra-authorised channels.
If the Device fails through no fault of yours while on loan, we send a replacement loaner of equivalent value, targeting dispatch within 24 hours of you reporting the failure. You return the failed unit. A replacement does not reset or extend the ownership period.
On cancellation you either return the Device or buy it out. See our Return and Refund Policy.

The Essential tier includes no Device, so none of the above applies to it. Cancelling Essential is a clean stop of billing.

7. Cancellation and pausing

You may cancel at any time, including during the first month, without giving a reason. Pausing and tier changes are handled in the customer portal. On Professional, cancellation triggers the return or buy-out obligations described in our Return and Refund Policy. To cancel, use the customer portal, email hello@spectralashes.eu, or contact us on WhatsApp.

8. Payment and authorisation

Invoices are issued by Spectra Beauty BV in accordance with Belgian VAT legislation. Membership payment is collected automatically from the payment method registered in the customer portal.

By registering a payment method and subscribing, you authorise Spectra Beauty BV to charge that method, without further authentication, for recurring monthly fees, the inspection fee, the buy-out fee, any amounts due for damage, loss or non-return of a loaned Device, and any other amount validly invoiced.

Only payment methods that support recurring off-session collection are eligible for membership: credit card, debit card, ShopPay, Apple Pay, Google Pay, or a SEPA Direct Debit mandate. Where you pay by SEPA Direct Debit, you provide a signed mandate with a unique mandate reference, and we give advance notification of each collection within the period required by the applicable SEPA rulebook.

9. Training and certification

Completing the Spectra Lash Academy training and final assessment is a condition for membership activation, for listing on the Certified Artists Map and for use of the Spectra Certified badge.

Access to the online Academy is conferred by any of: an active membership; the six (6) month period following your most recent order or payment to us of any kind; or a loyalty or courtesy grant made at our discretion, which may include extended or lifetime access. An in-person Masterclass certification is a one-time qualification that does not lapse.

The Spectra Certified badge and your Certified Artists Map listing remain conditional on an active membership and lapse automatically when it ends.

10. Certified Artists Map

Listing is optional and requires your consent
Only business information is displayed
You are responsible for keeping your listing accurate through the customer portal
We may remove listings that are inaccurate, abusive or non-compliant with brand standards
You may request removal at any time; the listing is removed automatically when membership ends

11. Prohibited use

You agree not to:

Resell products to non-members or third parties
Share, copy or distribute training materials
Use Spectra branding without prior written permission
Create multiple accounts to circumvent purchase limits or applicable pricing
Reverse-engineer or replicate product formulations
Modify, disassemble or repair the UV LED Device outside Spectra-authorised channels
Impersonate another person or entity
Use our services for any unlawful purpose

Breach may lead to immediate termination of membership and certification, without prejudice to our right to compensation and to immediate enforcement of the buy-out fee.

12. Intellectual property

All Spectra trademarks, logos, training materials, photographs and content remain the exclusive property of Spectra Beauty BV. You receive a personal, non-exclusive, non-transferable licence to access and use the training materials for your own professional use, for as long as you hold Academy access. Active members may use the "Spectra Certified Artist" designation for professional promotion.

13. Professional responsibilities

You are responsible for performing patch tests on new clients, following the Spectra application protocol, the safety of your clients and compliance with local health and safety rules, holding adequate professional liability insurance covering lash work, and holding the professional qualifications or permits required in your country.

14. Liability

Products are for professional use by trained technicians
We are not liable for damage resulting from improper use, failure to follow the training and application instructions, or client reactions
Our total liability is limited to the total amount you paid us in the preceding twelve (12) months
We are not liable for indirect, incidental, consequential or punitive damages

15. Warranty

UV LED Device: 12-month warranty against manufacturing defects
Adhesives, primer and remover: must be used within shelf life and stored as instructed
Warranty does not cover damage from misuse, accidents or unauthorised modification

16. Data protection

We process personal data in accordance with the GDPR and our Privacy Policy.

17. Changes to these Terms

We may update these Terms from time to time. Material changes are communicated by email at least 30 days in advance. Continued use after the change takes effect constitutes acceptance.

18. Governing law and disputes

These Terms are governed by Belgian law. Disputes are submitted exclusively to the Enterprise Court of Antwerp, Antwerp division. For consumers in the EU, the mandatory consumer protection law of your country of residence may also apply.